Shipping policy

All UNSENT products are made to order. Please allow time for production before your order is dispatched.

We ship to selected destinations worldwide. Available shipping destinations, shipping methods and applicable charges are shown at checkout.

Delivery times are estimates and vary depending on destination, carrier and customs processing. You will receive tracking information when available.

Please make sure your shipping address is complete and correct before placing your order. If you notice an error after ordering, contact us as soon as possible at hello@unsentstore.com.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

If your order arrives damaged, defective or incorrect, please contact hello@unsentstore.com with your order number and photographs of the issue.

Nothing in this policy affects your statutory rights.